1. About these terms
These terms govern your use of this website and, unless a signed agreement says otherwise, our provision of services to you. Where a separate written proposal or contract exists, that document takes precedence for the specific engagement.
2. Website content
Content on this site is provided for general information. Figures shown in examples, dashboards and campaign illustrations are indicative, not guarantees of results. Pricing shown is a starting reference; the applicable price for your project is the one confirmed in writing in your proposal.
3. Proposals, quotes and scope
- Every engagement begins with a written scope, timeline and price.
- Quotes are valid for 30 days unless stated otherwise.
- Work outside the agreed scope is quoted separately before it begins.
- Timelines assume timely feedback, content and approvals from your side.
4. Payment
Unless agreed otherwise, projects are billed with an advance on commencement and the balance against milestones or on delivery. Retainers are billed monthly in advance. All fees are exclusive of GST and of third-party costs — advertising spend, WhatsApp conversation charges, domain, hosting, licences and similar — which are payable at actual. Overdue invoices may lead to work being paused after written notice.
5. Client responsibilities
- Provide accurate information, content and access needed to do the work.
- Hold the rights to any material you supply (text, images, logos, data).
- Comply with platform policies — including WhatsApp, Meta and Google advertising policies — and with applicable law.
- Obtain valid consent before we send marketing messages to any contact list you provide.
6. Intellectual property
On full payment, ownership of the deliverables created specifically for you — website files, custom source code, designs and campaign assets — passes to you. We retain ownership of our pre-existing tools, frameworks, libraries and know-how, and grant you a perpetual licence to use them as embedded in your deliverables. Third-party components remain subject to their own licences.
7. Confidentiality
Each party will keep the other's non-public information confidential and use it only to perform the engagement. We are happy to sign your NDA, or to provide ours.
8. Portfolio use
We will not publish your name, logo or project details as a case study without your written permission.
9. Warranties and results
We warrant that services will be performed with reasonable skill and care, and we fix defects reported in delivered work within the agreed support period at no charge. Marketing and advertising outcomes depend on factors outside our control — market conditions, competition, offer quality and platform behaviour — so we do not guarantee specific rankings, lead volumes or revenue.
10. Third-party platforms
Services that depend on platforms such as WhatsApp, Meta, Google or your hosting provider are subject to those platforms' terms, pricing, approval processes and availability. We are not responsible for their outages, policy changes, account actions or fee revisions.
11. Limitation of liability
To the extent permitted by law, our total liability arising from an engagement is limited to the fees paid to us for that engagement in the three months preceding the claim. Neither party is liable for indirect or consequential loss, including loss of profit or data, except where caused by wilful misconduct.
12. Termination
Retainers may be terminated by either party with 30 days' written notice. Project engagements may be terminated for material breach that is not remedied within 15 days of notice. On termination you pay for work completed up to that date, and we hand over the assets and access in our custody.
13. Governing law
These terms are governed by the laws of India, and the courts at Rajkot, Gujarat have exclusive jurisdiction over any dispute.